24/7 Emergency Service
SERVPRO of Iowa City / Coralville Employee Photos
Brian
Brian is the owner, operator, and team leader who puts all the pieces together to ensure the franchise's success.
Andrea
Andrea is our Director of Human Resources for SERVPRO of Iowa City/Coralville.
She works closely with our employees and helps with our training process. If you are interested in being apart of our team you can always send your resume to andrea@SERVPRO.me.
Shawn
Shawn is our Operations Manager at SERVPRO of Iowa City/Coralville.
He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Damage Technician
- Odor Control Technician
- Fire and Smoke Restoration Technician
- Applied Structural Drying Technician
- Health and Safety Technician
- Carpet Cleaning Technician
He maintains his OSHA 10 Hour Certification as well.
Billy
Billy is the Large Loss General Manager at SERVPRO of Iowa City/Coralville. He has been with SERVPRO for over ten years and has the following certifications from the Institute of Inspection Cleaning Restoration Certification (IICRC):
- Water Removal Technicians
- Upholstery and Fabric Cleaning Technician
- Odor Control Technician
- Fire and Smoke Restoration Technician
- Carpet Cleaning Technician
- Master Fire and Smoke Restorer
- Structural Drying Technician
- Health and Safety Technician
- Journeyman Textile Cleaner
- Mold Remediation Supervisor
He maintains his OSHA 10 Hour Certification as well.
Tiffany
Tiffany is our Scheduler at SERVPRO of Iowa City/ Coralville.
She schedules incoming water, fire, mold, carpets, and duct jobs, organizes and prioritizes the daily technician/subcontractor schedule, and dispatch estimators/technicians to jobs throughout the day.
Jesse
Jesse is the HR Generalist for the SERVPRO of the Iowa City/Coralville.
He works alongside Andrea to help support Human Resources by hiring the best candidates for the position.
Lauren
Lauren is the Large Loss Job File Coordinator for SERVPRO of Iowa City/Coralville.
She performs all large loss job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs exclusive to large loss claims.
Hannah
Hannah is a Job File Coordinator for SERVPRO of Iowa City/Coralville.
She performs all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs.
Traci
Traci is one of our Job File Coordinator for SERVPRO of Iowa City/Coralville.
She performs all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Applied Structural Drying Technician
- Fire and Smoke Restoration Technician
- OSHA 10 Hour Certification
Mike
Mike is one of our Job File Coordinator for SERVPRO of Iowa City/Coralville.
He performs all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs
He also maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
- Applied Structural Drying Technician
- Carpet Cleaning Technician
- Odor Control Technician
- OSHA 10 Hour Certification
Matt
Matt is a Job File Coordinator for SERVPRO of Iowa City/Coralville.
He performs all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs.
Brian
Brian is our Billing & Estimate Reviewer at SERVPRO of Iowa City/Coralville.
Brian reviews all of the final bills and estimates before they go to the customer and/or insurance.
He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Carpet Cleaning Technician
- Applied Microbial Remediation Technician
- Fire & Smoke Remediation
- Health and Safety Technician
- Odor Control
- Applied Structural Drying
- OSHA 10 Hour Certification
Grace
Grace is our Office Administrator at SERVPRO of Iowa City/Coralville
Grace oversees office tasks including general phone calls, reviewing client accounts, and contributing to general administrative aspects of SERVPRO of Iowa City/Coralville.
Thomas
Thomas is one of our Project Managers here at SERVPRO of Iowa City/Coralville.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Damage Restoration
- Applied Structural Drying
- Applied Microbial Remediation
- Trauma & Crime Scene
- Commercial Drying Specialist
Condrad
Condrad is one of our Project Managers here at SERVPRO of Iowa City/Coralville.
As a Project Manager, he will lead the production team and review all job paperwork (scope, estimate, etc.) to ensure staff is ready to do the job efficiently and within compliance.
Nita
Nita is the Program Work Specialist for SERVPRO of Iowa City/Coralville.
She has been in the restoration industry for 20 plus years. Nita has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Carpet Repair and Reinstallation
- Water Damage Restoration
- Master Textile Cleaner
- Journeyman Water Restorer
- Color Repair
- Journeyman Fire and Smoke Restorer
- Odor Control Technician
- Carpet Cleaning Technician
- Upholstery and Fabric Cleaning Technician
- Commercial Carpet Maintenance
- Applied Structural Drying
She maintains her OSHA 10 Hour Certification as well.
Michele
Michele is the Marketing Manager for SERVPRO of Iowa City/Coralville. She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
She is also HIPAA certified.
Lisa
Lisa is a Marketing Representative for SERVPRO of Iowa City / Coralville.
Lisa meets with potential clients, completes the Emergency Ready Profiles (ERPs), and discusses the benefits of emergency event preparation. This helps our clients prepare for future events and creates brand awareness.
Lisa has had a strong background as a real estate agent for many years in Iowa and California!
Jacob
Jacob is the Digital Marketing Support Coordinator at SERVPRO of Iowa City/Coralville. He performs all marketing administrative tasks, maintains Franchise web and social sites, and oversees Franchise marketing and community events. He also writes and produces brand marketing material.
Ronda
Ronda is a controller at SERVPRO of Iowa City/Coralville.
As Controller, Ronda is responsible for all accounting-related activities of the company. Ronda has been part of the SERVPRO restoration industry for over 12 years.
She also holds a certificate from the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration Technician.
Becky
Becky is an Assistant Controller at SERVPRO of Iowa City/Coralville.
As Assistant Controller, Becky will be working closely with Ronda and assisting on all accounting-related activities of the company.
Joshua
Joshua is one of our Accounting Clerks here at SERVPRO of Iowa City/Coralville.
Joshua will work alongside Ronda and Carrie with creating invoices and performing some Account Receivables functions.
Sam
Sam is one of our Accounting Assistant at SERVPRO of Iowa City/Coralville.
She is responsible for accounts receivable and assisting customers with questions about their account.
Frank
Frank is our Reconstruction Superintendent at our SERVPRO of Iowa City/Coralville.
As a Reconstruction Superintendent, Frank is responsible for the day-to-day management of construction projects. He is also responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.
Bob
Bob is a Reconstruction Project Superintendent with SERVPRO of Iowa City/Coralville. He manages a wide range of functions necessary to obtain and successfully execute reconstruction projects.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
Hunter
Hunter is one of our Crew Chiefs here at SERVPRO of Iowa City/Coralville.
As a Crew Chief, he will ensure everyone follows the established policies & procedures by demonstrating a high level of customer service.
Zebadiah
Zeb is one of our Crew Chiefs here at SERVPRO of Iowa City/Coralville.
As a Crew Chief, he will ensure everyone follows the established policies & procedures by demonstrating a high level of customer service.
Jacob
Jacob is one of our Crew Chiefs here at SERVPRO of Iowa City/Coralville.
As a Crew Chief, he will ensure everyone follows the established policies & procedures by demonstrating a high level of customer service.
DJ
DJ is one of our Crew Chiefs here at SERVPRO of Iowa City/Coralville.
As a Crew Chief, he will ensure everyone follows the established policies & procedures by demonstrating a high level of customer service.
Norma
Norma is our Cleaning Technician at SERVPRO of Iowa City/Coralville.
Her position entails cleaning and deodorizing contents/structures daily for residential and commercial facilities.
She is also very familiar with the product directions and the Material Data Safety Sheets, which contain how to use and apply them.
Wayne
Wayne is our Shop Technician at SERVPRO of Iowa City/Coralville.
He ensures that the office maintains a pristine condition. He works on plumbing but also helps our office with cosmetic projects that require his handyman skills.
Levi
Levi is one of our Production Technicians here at SERVPRO of Iowa City/Coralville.
As a Production Technician, He will ensure all inventory (Equipment, Products, Supplies) is put into the work vehicle and makes it to the job site.
He will guarantee clear two-way communication with the crew chief and other technicians.
Quinton
Quinton is a Production Technician at SERVPRO of Iowa City/Coralville. He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
