When Mother Nature Strikes this is How to Handle it

12/7/2021 (Permalink)

When a storm hits a town, a significant loss can be left behind. This is a job that our crew of professionals is ready for!

When a storm causes damage to your property, it might feel like a daunting task to complete. Let us help you walk through the steps you should take to ensure your needs are met.

1. Contact your Insurance Provider

• When dealing with storm damage, you might consider how many other properties were damaged.

1.  If it was an isolated event with the only property in the path being yours, it might be easier to fulfill your claim.
2.  It might be harder to get your claim pushed through for approval if you were dealing with a storm like a derecho that can affect many properties. 

• When having conversations with your agent/provider, you will want to write down the names of the people you speak to, their contact information, and any names given to you through previous conversations. 

1. Additional documentation that you should keep track of is topics discussed, projected timelines are given, and the previously discussed documentation list. 

• By keeping an accurate track of this documentation, you can ensure you can reference critical information when speaking with new representatives. 

1. Contact your Local SERVPRO

• Our team of professionals will compile documentation, communication logs, and other important information that will benefit the insurance adjuster. 
• Our Project Manager will create a course of action using our proprietary data software to create the scope of work that our technicians will follow.

1. Our services also include reconstruction to be the one-stop-shop for our clients. Meaning we can help our clients from start to finish which alleviates the stress off of you, the client. 
1. Provide the Complete File for Adjuster

• We pride ourselves on being a replicable source of information, which means that our documentation is done so that the adjuster can understand what happened, how we fixed it, and the steps we took to complete the job. 

Let us take the stress out of can be a very stressful time. We will provide such professionalism in handling your emergency to ensure you can free peace of mind during this difficult time.